We aim to dispatch orders within 24 hours of them being placed. During busy sale periods, public holidays & weekends there may be a delay in dispatching your order due to an increase in order volumes.

Once your order has been dispatched you will receive a shipment email containing your consignment number so you can track its delivery. Alternatively, you can find your consignment number by logging into your account & checking your order history. If you would like a delivery update, we recommend tracking your order online with your consignment number. We recommend providing a suitable daytime delivery address to ensure someone is available to sign for your order. If no one is available to sign for your order, a calling card or email will be provided & your order will be taken to the closest post office for collection.

If you have any further questions, our dedicated Customer Service Team are here for you. Please email us at: customerservice@decjuba.com.au
Pricing & Timeframes
NEW ZEALAND
FREE standard shipping on all orders over $80
- $10.90 standard shipping for all orders under $80

REST OF WORLD
Our New Zealand website ships to New Zealand addresses only.

If you would like to ship to an address outside of New Zealand, please visit our Australian website www.decjuba.com.au