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Chat to us Monday to Sunday 11am – 7pm NZDT.
Call us on +61 3 6361 0339 Monday – Friday 12pm – 6pm NZDT.
Email us at customerservice@decjuba.com.au. Please include a detailed message with your order number if applicable and we will respond as soon as possible.
Need more answers? Refer to our Frequently Asked Questions below.

Due to the high number of emails we receive, there may be a delay in response. We will, however, try to prioritise all order-related inquiries. Please include your order number in the message body.

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DECJUBA respectfully acknowledges the Traditional Custodians of the lands on which we live, work and gather. We acknowledge the Wurundjeri people of the Kulin Nation where our support office is based, and the Traditional Custodians of the lands across this nation where our DECJUBA stores are located. We recognise their continuing connections to lands, waters and cultures. We pay our respects to Elders, both past and present. We also extend that respect to all our First Nations team members.

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DECJUBA respectfully acknowledges the Traditional Custodians of the lands on which we live, work and gather. We acknowledge the Wurundjeri people of the Kulin Nation where our support office is based, and the Traditional Custodians of the lands across this nation where our DECJUBA stores are located. We recognise their continuing connections to lands, waters and cultures. We pay our respects to Elders, both past and present. We also extend that respect to all our First Nations team members.