We’re here to help you
If you need help placing an order, tracking a delivery, or arranging an exchange feel free to reach out to us through any of the below channels.
Contact us
Our Customer Service team are available for over-the-phone support on +613 6361 0339
Monday to Friday 9:00am – 5:30pm
Chat to us via our online Live Chat
Monday to Friday 8:30am – 6:30pm AEST
Saturday 8:30am – 5pm AEST
Sunday 10am – 4pm AEST
Email us directly at customerservice@decjuba.com.au and we’ll get back in touch as soon as possible.
Need more answers? Refer to our Frequently Asked Questions below.
Due to the high number of emails we receive, there may be a delay in response. We will, however, try to prioritise all order-related inquiries. Please include your order number in the message body.
Send your enquiry
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